Returns and Refunds Policy

At a glance

• Return window: request a return within 7 to 10 days after delivery.
• Accepted: damaged products and unopened products.
• Refunds: unopened products only.
• Refund timing: typically 7 to 14 days.

What we accept

We accept returns of products that arrive damaged and products that are unopened, sealed and in their original packaging. Opened products cannot be returned or refunded.

How to start a return

• Email sales@7ohtablets.com or call +1 (503) 388-7713 within 7 to 10 days after delivery.
• Include your order number, the product name and the reason for the return.
• For damaged items, attach clear photos of the product and the packaging.
• Wait for our confirmation and return instructions before you ship anything back.

Damaged products

If your order arrives damaged, tell us within the return window with photos. We will review it and let you know the outcome and next steps.

Refunds

Refunds are offered for unopened products only. After we receive and inspect the returned product, we will email you the result. Approved refunds go back to your original payment method and typically take 7 to 14 days to appear, depending on your bank or card issuer.

Not eligible

• Products that have been opened or used.
• Requests made after the return window.
• Products returned without our prior confirmation.

Questions

Email sales@7ohtablets.com or call +1 (503) 388-7713.